For my Advanced IT class, I had the opportunity to work on a case study. I was given a general business scenario, and my job as an IT Business Analyst for a large automobile insurance company was to create a business proposal and design a mobile application that focuses on the interpersonal connection with the customer.
Design a user-friendly and secure platform for auto insurance clients to access and manage their claims, while also maintaining a positive and personalized relationship with their claims manager via mobile app.
URCovered, LLC is seeking solutions to scale its company by implementing a mobile application in order to cater to customers who lack computer access, while also maintaining positive and personalized connection with their clients.
To increase market reach and the interpersonal connection between clients and case managers.
Here are the feedback I received from my professor and peers:
Why? To emphasize the importance of communication.
Why? To simplify.
Why? To allow users to leave feedback on the app in case of bugs or needed improvements.
Why? To condense.
